First Franklin Loan Mod. Help Needed Plesae

[Joel Fraser]

Hello,I am trying to help my parents to retain their house. I have been in touch with first Franklin Loss mit, person for the past 3 months. they told me that after we filled out the financial statement report, my parents is short of money. We argued about this all the time. they said that my parents still have to calculate their minimum bad debts they owe. and they also calculate the mortgage payment with the currrent not before the rate adjusted.the last word he said to me is to find a source of income to show that they can keep the house. my mom has been doing cattering on the side since she lost her current job. we have open up a new checking account to show an income for my mom. i called them today and told him that, but he is telling me now that the loan mod has been denied and i have to call the retention people to re do the whole thing and put my mother on the loan, so that way they can include her income.my mother just told me that the she recieved trustee sale notice, which is July 15TH!please note at the very last conversation before today was for me to provide him with a source of income to prove that my parents can keep the house. now i have it, he come up with another things to say. he keep reffering to "our guideline". i asked to be transfered to his MANAGER. but he wont let me. the bottom line now is my parents will loose this house if i can not come up with a solution(s)anyone out there that can shed a light for us would be greayly appricaite it.and i apologize if i am rumbling....... :(thank you in advance