Frustrated to SUCCESS!! w/Countrwide thanks to zinomortgage!!

[Mike]

I'm new here, just found your site yesterday! Great stories, gives me some hope. Here is my background: We bought our house in Nov. '02 for $400K, my husband at the time was self employed and the mortgage broker did a stated income and because of his excellent credit we got into the house. In '04 my hubby's business went south and he ended up closing down. We had a little boy in '04 and because he is special needs my hubby didn't want to worry me, he never told me what exactly happened with his business. I found out after-the-fact that the shop landlord put a lein on our house and several people were trying to sue, so to make a long story short we refi'ed to pay off the debt, and my hubby got another job. Unfortunately we could not afford the mortgage and my hubby made up the difference by putting money on his credit cards. Yeah I know bad idea. Our house had increased in value A LOT and I called our mortgage broker again to see if there was anything we could do as we could not go on putting bills on credit. I asked about option arms, because they were big at the time, and said maybe we'll try a neg am loan for a year my hubby can get a second job, and we'll catch up or sell. After looking at the loan paperwork I tried to back out twice, which upset the broker a bit, she even got really angry (should have seen that red flag) well not wanting to uproot my son we took it, that was Sept of '06. Then of course the market crashed our house which appraised at $721K in '06 now is worth about $430K almost what we paid for it on '02, incredible. So now we are REALLY stuck, the loan is in my name only as my hubby's credit was ruined with the business issue, we have a first and second with Countrywide. We have only been able to make the minimum on the neg am aption arm so we have accumulated close to $35K on the loan. Nothing is selling in our area, we have three abandoned homes on our street, one right next door. So selling is out of the question. I have been in contact with Countrywide a bunch over the last two months, and we've had some issues paying on time. This month I had a medical issue that kept me out of work for two weeks. My hubby's second job is really slow so he hasn't been able to work there for the past 6+ weeks. I already sent in a loan modification request on the 4th of this month after talking to the home retention dept. I called them last week as I had not heard anything, and they told me I had to wait until I was actually BEHIND on a payment! I said I don't want to lose my credit rating it's all I have at this point and I have worked hard to get it where it is! Any thoughts on what I should do at this point?! Any help would be greatly appreciated! I don't understand why I have to wait 30 days for a rep to call me back?! P.S. sorry this is so long!!