My Countrywide Saga to SUCCESS!!

[Mike]

Hi all, I've been a lurker here for quite some time and decided to tell my story and ask a couple of questions. I applied for a loan modification on March 3 2008,and found this great site a day later!! After confirming my fax was recieved with pay stubs,hardship letter and bank statements I followed that "golden Rule" of call call call and fax fax fax!!! After 50 plus phone calls and a QWR sent certified to 4 places still no negotiator assigned. I finally called the office of the president and got a VERY helpful lady named Nikki Worthington who finally got a negotiator assigned to me on May2,2008.I was given her direct phone number and left 9 messages and never recieved a return call from her until I called Nikki complaining of no call or contact with my negotiator and I wanted to know the status. Katre Kitchen (my negotiator)then called me on May13, 2008 and said all was submitted to mgmt for approval. I called today and found out that my loan was returned to the original rate of 6.5% for 5 yrs. I was so thankful for this ,but then found out from the ARMS customer service that I had to send in a new hardship letter and pay stubs with an income and expense statement before they would put May and June payments on the end of the loan. Is this usual? I only owe May payment right now but June payment will be due soon. Do they figure food ,gas etc when determining what you have left after paying all your bills each month? I show about $263.00 before gas and food. I know there is no magic number but do you think I'm close? I guess just a little positive reassurance is needed after this battle!!! I was also told the 6.5% was guaranteed and that was called a rate reduction, and this part I still have to do is the modification. I thought this was all a modification.Has anyone else had to do this and wait to be approved on the payments being added to the end of the loan? Thanks for your wonderful site I would have still been waiting in the Countrywide Twilight Zone had I not found this site and followed the advice.